Adaptability. Positivity. Empathy. Woo. Includer.
Academic Education
Southwestern Community College
2006 - 2008
California State University San Bernardino BA Graphic Design and Marketing
2008 - 2011
Awards/Honors
All-CCAA conference Honorable Mention
2009
Pup (Rookie) of the Year - CSUSB
2009
Pride ERG Panel Member
2023
Four Counselees Promoted
2020-2024
V360 Awards - UNOS
2024
Experience
Interaction Design Manager • Accenture Federal
Dec 2020 - Present
Responsible for the overall design strategy and execution across a portfolio of digital products for Federal agencies. This encompassed a wide range of solutions, including enterprise SaaS platforms, B2B/B2C offerings, mobile applications, and customer-facing digital experiences. Led the development and mentorship of high-performing, Agile-driven design teams, leveraging practices such as daily stand-ups and sprint reviews to ensure efficient and collaborative workflows. Established scalable design systems and collaborated with stakeholders through facilitated workshops to define business needs and drive strategic innovation and digital transformation initiatives, ultimately aligning design solutions with key business outcomes.
Interaction Design Associate Manager • Accenture Federal
Sep 2018 - Dec 2020
Led a team of designers in developing a streamlined product for a Department of Justice Security Agency, leveraging Agile methodologies to deliver value quickly and iteratively. I championed a design-first methodology, fostering a collaborative environment that enabled the team to adapt to evolving requirements and achieve increased effectiveness. Developed a component library to ensure design consistency and streamline the design process. Conducted client workshops throughout the development process to define future-state vision and uncover additional areas for improvement.
Lead UX/UI Designer • HCL Technologies
Sep 2017 - Sep 2018
Conducted user research and usability testing, generating data-driven recommendations that improved user experience for a client's digital service. Presented findings to clients, addressing user needs and opportunities. Led HCD teams in creating new experiences and SaaS products, redesigning national products for millions of annual users, and rapidly prototyping solutions for global logistics challenges.